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Cisco Bug: CSCul53341 - Post Call Survey dialed number should not accept alphanumeric characters

Last Modified

Aug 19, 2018

Products (1)

  • Cisco Unified Customer Voice Portal

Known Affected Releases

8.5(1) 8.5(2) 9.0(1)

Description (partial)

Post Call Survey is not invoked although set to Y from the ICM script.

The Post Call Survey dialed number string contains alphanumeric characters.

When this configuration is deployed from OAMP, the following error is seen in the CVP CallServer logs:
CVP_8_5_SIP-1-SIP_INTERNAL_ERROR    Invalid Post Call Survey Matcher string abc123
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