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Cisco Bug: CSCul52341 - Encrypted MAPI fails when users have non-ASCII names

Last Modified

Feb 15, 2018

Products (1)

  • Cisco Wide Area Application Services (WAAS) Appliances

Known Affected Releases


Description (partial)

When a user with a display name containing non-ASCII characters tries to login to Exchange using Encrypted MAPI it will fail and the domain will be blacklisted.

This happens with many common non-ASCII characters ln the display name of the user like ñ U+00F1 (LATIN SMALL LETTER N WITH TILDE) or Ö U+00D6 ('LATIN CAPITAL LETTER O WITH DIAERESIS')

Afterwards you see on the CLI:

WAAS#show windows-domain encryption-service blacklist identity

Identity                                Blacklist Reason                                        Domain name
--------                                ----------------                                        -----------
example                                    Failure to retrieve Encryption key data      
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Bug Details Include

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