Cisco Bug: CSCul51401 - Continuous SRT hard resets happening after LC reload
May 13, 2018
- Cisco Network Convergence System 6000 Series Routers
Known Affected Releases
Symptom: SRT hard resets seen after adding QOS policies to interfaces LC/0/7/CPU0:Nov 19 19:17:41.890 : npu_driver: %PLATFORM-CIH-2-ASIC_ERROR_HARD_RESET : npu: A hw-err error has occurred causing halt. srt2_csr32.srt2_err_hier_int.srt2_csr32.srt2_err_logic_leaf_int.int_tier1_real_distance_err LC/0/7/CPU0:Nov 19 19:17:50.315 : npu_driver: %PLATFORM-CIH-2-ASIC_ERROR_HARD_RESET : npu: A hw-err error has occurred causing halt. Conditions: AFter power cycle, when you add QOS policies to bundle VLAN interface, we see this error. This is seen only with specific QOS policy attached in the DDTS enclosures.
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