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Cisco Bug: CSCul51265 - CUCM is not syncing DirectoryURI data after upgrade from 8.6.2

Last Modified

Nov 14, 2015

Products (7)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Intercompany Media Engine
  • Cisco Unity Connection Version 9.1
  • Cisco Business Edition 5000 Version 9.1
  • Cisco Unified Communications Manager Version 9.1
  • Cisco Business Edition 6000 Version 9.1
  • Cisco Unified Communications Manager Session Management Edition

Known Affected Releases


Description (partial)

Following an upgrade from UCM 8.6(2) or earlier, LDAP Directory Configuration shows the Directory URI associated with msRTCSIP-primaryuseraddress or mail (depending on LDAP Server type). When sync is performed the Directory URI is not populated for UCM endusers.

This happens only with agreements created while running UCM versions earlier than 9.0.1. If the LDAP Directory Configuration is modified after the upgrade and saved, the DirectoryURI field starts syncing with LDAP as indicated.
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