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Cisco Bug: CSCul50371 - Unsupported fields in CUIC report schema

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

10.0(1)

Description (partial)

Symptom:
When agentID and agentMRDs.serviceSkillTargetID fields are selected in agent realtime/agent skill group report definition, no data will be populated for those two fields.

Conditions:
PCCE with Live Data, CUIC Agent and Agent Skill Group report definition detail selection.
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