Cisco Bug: CSCul49976 - High CPU usage in Unity Connection when Outlook 2013 is used
Last Modified
Nov 27, 2020
Products (1)
- Cisco Unity Connection
Known Affected Releases
8.5(1)ES69
Description (partial)
Symptom: High CPU utilization in Unity Connection Conditions: Certain IMAP requests from third party clients to Unity Connection will have high CPU reported on Unity Connection. This has only been observed in the field with customers when using Outlook 2013 (with KB2837618 installed) tries to make an IMAP connection to Unity Connection. Look for this line in the IMAP traces: Request: xuf2 UID SEARCH UID 45:4294967295 SINCE
Related Community Discussions
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Status
- Severity
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases