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Cisco Bug: CSCul47480 - [D9902] DCM becomes unreachable via network

Last Modified

Jun 16, 2020

Products (1)

  • Cisco Digital Content Manager (DCM) Software

Known Affected Releases

10.0.0

Description (partial)

Symptom:
2 possible symptoms:
- DCM D9902 becomes unreachable via network. In some cases there is a continuous print out of "ERROR PKO_REG_ERROR[CURRZERO]: A packet data pointer has size=0"  or "ethX: Failed WQE allocate" on the console of the device.
- A D9902 with DGIO cards reboots and the logs indicate that a DGIO card became unreachable during operation.

Conditions:
The issue is known to occur very rarely.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
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