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Cisco Bug: CSCul45532 - CxGW:[sessmgr 10396 error] sessmgr_gr_ipv4addr_pre_alloc_complete FAILED

Last Modified

Feb 05, 2017

Products (1)

  • Cisco ASR 5000 Series

Known Affected Releases

15.0(14)

Description (partial)

The problem is seen occasionally and is not consistently reproducible during the testing.

Symptom:
There are about ~ 1950 instances of the below error logs seen  in the standby chassis and it is also observed the below checkpoint failure stats incremented : Total CRR recovery failures: 1940 recovery-acs-acct-rule-failure : 1940

Conditions:
There are some unknown error condition during call is being deallocated/released on active chassis due to which the checkpoint (micro checkpoint - part of the information of the call) fails on standby and the call will not be recovered on standby. As these calls will any be released on active chassis and the accouting records are properly generated on active side, there is no customer impact.
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