Cisco Bug: CSCul44813 - Self care error"user logged on into phone" for unrelated customer
Mar 17, 2014
- Cisco Hosted Collaboration Solution (HCS)
Known Affected Releases
Symptom: When logging into the Self-user portal, some users are seeing an error message along the lines of "User [firstname.lastname@example.org] is logged into phone [SEPxxxx]. Cannot modify phone settings. Conditions: The error message shows up randomly on various pages of CUCDM. Sometimes the username and phone's mac in the error is not even of a user in the same organization as the end user logged into self portal. The user in the error message can be different each time.
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Bug Details Include
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