Guest

Preview Tool

Cisco Bug: CSCul44491 - ERROR messages possibly causing performance issues

Last Modified

Nov 14, 2015

Products (3)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Intercompany Media Engine
  • Cisco Unified Communications Manager Version 10.0

Known Affected Releases

10.0(1)

Description (partial)

Symptom:
63583373.001 |17:17:58.635 |AppInfo  |!!ERROR!! -ConnectionManager- ERROR  deleteMediaInfoEntry(CI=0): ENTRY NOT FOUND, size=1494
63584469.001 |17:17:58.714 |AppInfo  |!!ERROR!! -ConnectionManager- ERROR  deleteMediaInfoEntry(CI=0): ENTRY NOT FOUND, size=1496
63585505.001 |17:17:58.833 |AppInfo  |!!ERROR!! -ConnectionManager- ERROR  deleteMediaInfoEntry(CI=0): ENTRY NOT FOUND, size=1489
63583373.001 |17:17:58.635 |AppInfo  |!!ERROR!! -ConnectionManager- ERROR  deleteMediaInfoEntry(CI=0): ENTRY NOT FOUND, size=1494
63584469.001 |17:17:58.714 |AppInfo  |!!ERROR!! -ConnectionManager- ERROR  deleteMediaInfoEntry(CI=0): ENTRY NOT FOUND, size=1496
63585505.001 |17:17:58.833 |AppInfo  |!!ERROR!! -ConnectionManager- ERROR  deleteMediaInfoEntry(CI=0): ENTRY NOT FOUND, size=1489
63585815.001 |17:17:58.856 |AppInfo  |!!ERROR!! -ConnectionManager- ERROR  deleteMediaInfoEntry(CI=0): ENTRY NOT FOUND, size=1489
63586450.001 |17:17:58.899 |AppInfo  |!!ERROR!! -ConnectionManager- ERROR  deleteMediaInfoEntry(CI=0): ENTRY NOT FOUND, size=1492
63586728.001 |17:17:58.944 |AppInfo  |!!ERROR!! -ConnectionManager- ERROR  deleteMediaInfoEntry(CI=0): ENTRY NOT FOUND, size=1491
63587493.001 |17:17:59.078 |AppInfo  |!!ERROR!! -ConnectionManager- ERROR  deleteMediaInfoEntry(CI=0): ENTRY NOT FOUND, size=1488
63589904.001 |17:17:59.544 |AppInfo  |!!ERROR!! -ConnectionManager- ERROR  deleteMediaInfoEntry(CI=0): ENTRY NOT FOUND, size=1489
63586450.001 |17:17:58.899 |AppInfo  |!!ERROR!! -ConnectionManager- ERROR  deleteMediaInfoEntry(CI=0): ENTRY NOT FOUND, size=1492
63586728.001 |17:17:58.944 |AppInfo  |!!ERROR!! -ConnectionManager- ERROR  deleteMediaInfoEntry(CI=0): ENTRY NOT FOUND, size=1491
63587493.001 |17:17:59.078 |AppInfo  |!!ERROR!! -ConnectionManager- ERROR  deleteMediaInfoEntry(CI=0): ENTRY NOT FOUND, size=1488
63589904.001 |17:17:59.544 |AppInfo  |!!ERROR!! -ConnectionManager- ERROR  deleteMediaInfoEntry(CI=0): ENTRY NOT FOUND, size=1489

Conditions:
When removing MoH from call we will see CI = 0.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.