Preview Tool

Cisco Bug: CSCul43572 - CTX scheduling API does not allow "+" as acceptable email address

Last Modified

Dec 01, 2015

Products (1)

  • Cisco TelePresence Exchange System

Known Affected Releases


Description (partial)

validation of e-mail addresses in case of scheduling a meeting via the ctx scheduling api. Fails when the email contains a "+" sign.
A perfectly valid e-mail address like "" throws the following error:

<env:Envelope xmlns:env="">
          <faultstring>Invalid scheduler. The scheduler must be a valid email address.</faultstring>
             <ns2:APISchedulingException xmlns:ns2="">
               <message>Invalid scheduler. The scheduler must be a valid email address.</message>

The relevant part of the request was:
<soapenv:Envelope xmlns:soapenv="" xmlns:sch="">
     ... <schedulerEmail></schedulerEmail> ...

CTX does not allow "+" as a regex pattern for acceptable email addresses.
These are the ones currently used by CTX:

All current CTX versions
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.