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Cisco Bug: CSCul43265 - EC nbiAgent: Core file for appserver Alarm sent every 30 min- Same file

Last Modified

Jun 22, 2020

Products (1)

  • Headend System Releases

Known Affected Releases

dncs-6.0.0.20

Description (partial)

Symptom:
EC nbiAgent: Core file for appserver mail sent every 30 min- Same file

Conditions:
EC nbiAgent: Core file for appserver mail sent every 30 min- Same file

We are seeing core file alarm for a same file in ECS for every 30 min. This is happening for Appserver directory only. For DNCS core file directory we are seeing very few alarms only. But for Appserver core file directory alarm is generated for every 30 min for every core file. Attached screen shot of ECS alarms page and nbiAgent log files for reference. It will be annoying at ECS alarms UI.

Steps:
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1. Simulate core file entry in /dvs/appserv/tmp/corefiles/. Ex ipgCollector core.
2. Observe nbiAgent log file / ECS alarms UI for core file alarms.

Actual:
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Core file alarm is generated by nbiAgent for every 30 min for same core.

Expected:
----------------
Core file alarms should not be sent for every 30 min for single core.
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