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Cisco Bug: CSCul42879 - IDS uses incorrect index user lookup if intercluster with large clusters

Last Modified

Jan 31, 2017

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Presence Version 8.6

Known Affected Releases


Description (partial)

Overall symptom:  Intermittently Clients get disconnected from CUP across all nodes in an Intercluster deployment.

On investigation the following criteria:

1. A cluster with a small number of users (tkuserprofile=1) frequently sends PAUSE events, when interclustered with other clusters where there are large numbers of end users (tkuserprofile=100)
2. System show cmoninit process running high CPU 
3. RIS Data (csv files) shows CMONINT process thrashing for extended period of time

In the system originating the PAUSE event, there is a small number of local users (tkuserprofile=1) relative to remote peers users counts (tkuserprofile=100)
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Bug Details Include

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