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Cisco Bug: CSCul42452 - jabber can't login CCM when leave CCMCIP to be blank

Last Modified

Dec 03, 2013

Products (1)

  • Cisco Unified Mobile Communicator

Known Affected Releases

9.6(1)

Description (partial)

Symptom:
summary:
jabber can't login CCM when leave CCMCIP to be blank

Conditions:
Found in:
9.6.0.157616

step to reproduce:
0. user login Jabber iOS to webex cloud, but use a different CCM server and account that cloud admin default CCM
1. user fresh install Jabber Android
2. user login Jabber Android to webex cloud
3. Jabber try to login CCM server but failed due to wrong CCM
4. user try change CCM Server address
5. user only input TFTP Server address and leave CCMCIP to be blank
6. user try to login


expect result:
jabber can login CCM when leave CCMCIP to be blank

actual result:
jabber can't login CCM when leave CCMCIP to be blank
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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