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Cisco Bug: CSCul39011 - MDM client is not rejecting queries when MDM server is not responding

Last Modified

Jun 10, 2016

Products (1)

  • Cisco Identity Services Engine

Known Affected Releases

1.2(1.109)

Description (partial)

Symptom:
ISE 1.2 with MDM server integrated,  during eap sessions, ISE tries to query the MDM server. If the server does not respond, it continuously retries and this causes the session to hang in runtime.  The ISE live authentication logs may report 5436, 5405/5411, and 5441 errors making it appear as if the supplicant is misbehaving while the ISE alarms report "External MDM Server Connection Failure".

Conditions:
ISE 1.2 integrated with MDM
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