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Cisco Bug: CSCul38917 - 5508 Running 7.4.110.0 Hangs,Hard Reset Required-No Crash File Generated

Last Modified

May 28, 2018

Products (1)

  • Cisco 5500 Series Wireless Controllers

Known Affected Releases

7.4(110.0)

Description (partial)

Symptom:
5508 requires hard reset after hang condition to re-establish service. No crash files are generated.

Conditions:
Following messages prior to hang condition:

*iappSocketTask: Oct 09 09:52:55.519: #OSAPI-4-MSGQ_SEND_FAILED: Failed to send a message to the message queue object: APF-MS-CONNECTION-Q-4. enqueue failed.

*webauthRedirect: Oct 09 09:52:55.518: #EMWEB-6-PARSE_ERROR: parser exited. client mac= 88:32:9b:8a:26:f bytes parsed = 0 and bytes read = 216

*webauthRedirect: Oct 09 09:52:55.518: #EMWEB-6-HTTP_REQ_BEGIN_ERR: http request should begin with a character

*webauthRedirect: Oct 09 09:52:55.518: #LOG-4-Q_IND: Failed to send a message to the message queue object: APF-MS-CONNECTION-Q-4. enqueue failed.
 
And then
 
*webauthRedirect: Killed
Restarting system.

Related Community Discussions

Clients are not able to connect Guest SSID and mobile SSID
Hi ALL,   Recently we noticed that some of the users are not able to connect Guest and Mobile SSID. Those ssid are authenticated through Web. We are using 5508 as a WLC When we checked the controller logs seeing the below messages   "*webauthRedirect: May 25 11:44:02.283: #EMWEB-6-PARSE_ERROR: webauth_redirect.c:1268 parser exited. client mac= a0:2:dc:cc:65:f6 bytes parsed = 0 and bytes read = 242 *webauthRedirect: May 25 11:44:02.283: #EMWEB-6-HTTP_REQ_BEGIN_ERR: http_parser.c:579 http request should ...
Latest activity: Aug 01, 2018
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