Preview Tool

Cisco Bug: CSCul38605 - Graceful Registration broken between two Mac clients

Last Modified

Nov 26, 2013

Products (1)

  • Cisco Jabber Software Development Kit

Known Affected Releases


Description (partial)

The following is easily reproducible using the Jabber SDK sample app. It probably is not confined to the sample app.

1) Jabber SDK Sample App is running on Mac machine 1. Log on and register to User A.
2) Jabber SDK Sample App is running on Mac machine 2. Log on and register to User A, with Forced Registration checked, or unchecked.
3) Mac machine 2's client will be registered to User A's device.
4) Mac machine 1's client will not show any change. An attempted call will fail.

Expected behavior in this scenario is that in step 4, Mac machine 1's sample app will show that it is no longer registered to User A, and will not be able to make a call.

The problem is not reproducible if one or both of the sample clients is running on Windows.

A client using the Jabber SDK, running on two or more Mac machines, in soft phone mode.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.