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Cisco Bug: CSCul38477 - KB LCD displays wrong text when a conference call is put in hold state

Last Modified

Oct 12, 2019

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

1.0(0)

Description (partial)

Symptom:
KB LCD displays wrong text when a conference call is put in hold state

Conditions:
Setup:
1. vxme and vxme-pre-req are installed on the TC
2. VXME_Utilities and Jabber are installed on a HVD on which a user is logged on and a user is sign in in Jabber
2. Cisco keyboard is connected to the TC

Steps:
1. Setup a conference call involving two or more other participants (notice KB LCD shows 'Conference')
2. Put the call on hold

Expected Results:
KB LCD should display 'Conference'

Actual result:
KB LCD displays one of the participants name or DN
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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