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Cisco Bug: CSCul38068 - IPCC Agent performs Single Step Transfer, Peripheral Variables not sent

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases


Description (partial)

Peripheral Variables are not sent during a Single Step Transfer performed by an IPCC Agent

When call is SST  to call manager Router Point  without hitting internal UCCE DN or DN plan and PI (presence indication) on UCM is set to false
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