Guest

Preview Tool

Cisco Bug: CSCul38062 - [OpenAM SSO] Serviceability page can't be accessed when SSO is enabled

Last Modified

Nov 15, 2013

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Communications Manager IM and Presence Service Version 10.0

Known Affected Releases

10.0(1)

Description (partial) 

Symptom:
After enabling SSO for (IM&P Admin, Serviceability and CU Reporting), Serviceability GUI page can not be accessed

Conditions:
Reproducing steps:

1. Enable SSO for IM&P Admin, Serviceability and CU Reporting
2. Try to access Serviceability page
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.