Preview Tool

Cisco Bug: CSCul38052 - SGSN and GGSN establishing Direct Tunnel, but still shows NORMAL

Last Modified

Dec 25, 2016

Products (1)

  • Cisco ASR 5000 Series

Known Affected Releases


Description (partial)

SGSN and GGSN establishing Direct Tunnel, but still shows NORMAL

SGSN: 14.0 (51375)
GGSN: 14.0 (51375)

1. From mon sub on SGSN, we can see the Update_PDP_context from SGSN to GGSN with direct tunnel information, including the user plane IP from RNC on GSN Address II.  GGSN responds with GTP_Request_Accepted.  But when check "show gtpc full imsi xxxx" on GGSN, it still shows GTP-U Tunnel Establishment: Normal

2. on SGSN, from "show gmm-sm statistics verbose", we can see the following:

Session Statistics:
Attached Subscribers:
  Total Attached:                   5733
  3G Attached:                      3458   2G Attached:                     2275
Home Subscribers:
  Total Home:                       5721
  3G Home:                          3455   2G Home:                         2266
Visiting National Subscribers:
  Total-Visiting-National:             1
  3G-Visiting-National:                1   2G-Visiting-National:               0
Visiting Foreign Subscribers:
  Total-Visiting-Foreign:             11
  3G-Visiting-Foreign:                 2   2G-Visiting-Foreign:                9
Activated Subscribers:
  Total Activated:                  4077
  3G Activated:                     2671   2G Activated:                    1406
    Gn Interface:                   2671     Gn Interface:                  1405
Activate PDP Contexts:
  Total Actv PDP Ctx:               4107
    3G-Actv Pdp Ctx:                2685   2G-Actv Pdp Ctx:                 1422
    Gn Interface:                   2685     Gn Interface:                  1421
  Total Actv Pdp Ctx 
    with Direct Tunnel:             2275

We can see 2685 subscribers with Active PDP, but only 2275 with direct tunnel (and with only 12 roaming subscribers).  For home subscribers, apn should be internet or singleapn and it has configured direct tunnel on the apn-profile.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.