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Cisco Bug: CSCul37805 - Message Tracking search results do not show Subject and Recipient data

Last Modified

Sep 02, 2019

Products (1)

  • Cisco Content Security Management Appliance

Known Affected Releases

8.1.1-013 8.3.0-000 9.0.0

Description (partial)

Symptom:
When searching in Message Tracking, the returned results lack the recipient and subject data in the overview in cases where the work queue was paused for a short moment. The data is correctly displayed when reviewing the message tracking detail via the 'show detail' link.

Conditions:
AsyncOS 8.x Message Tracking system with mail flow details where the work queue was paused based on overload or Anti-Spam/Anti-Virus update
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Bug Details Include

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