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Cisco Bug: CSCul36970 - Client stuck at IDLE state on switching SSID

Last Modified

Mar 08, 2018

Products (1)

  • Cisco 5700 Series Wireless LAN Controllers

Known Affected Releases

15.0SID

Description (partial)

Symptom:
When the user switches between the WLAN (Mostly between GUEST WLAN and any other) the client goes to IDLE state on the WLC and will stay in Idle for longer time though we have low user idle timeout configured. The WLC client summary shows the client in idle state though the client is not connected any more to the network and if we try to connect back then we get the below error and the client will not conenct

Ignoring 802.11 assoc request from mobile pending deletion" it usually means idle client

Conditions:
When we have Clients stuck in Idle State on the WLC
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