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Cisco Bug: CSCul36397 - CICM exception when port entry lock condition check fail

Last Modified

May 23, 2017

Products (1)

  • Cisco Unified MeetingPlace

Known Affected Releases


Description (partial)

CICM timeout exception error occurred, due to condition checking failing, when cicm module makes function call for port table entry lock.

Nov 11 2013 10:09:11.704 GMT: <ip-address>: %SIM-4-EX_TIMOUT36: 0x71024: 0/2,  "", 193 (0x24, 0, 0, 0xdeadbeef) Module timed out on 'are you there' query, class=36 cicm

Nov 11 2013 10:09:20.724 GMT: <ip-address>: %SIM-4-EX_REBOOT36: 0x71124: 0/2,  "", 277 (0x24, 0, 0, 0) Restarting due to software module failure, module = 36 cicm

Here is back trace from core:

(gdb) bt
#0  0x00a0c7a2 in _dl_sysinfo_int80 () from /lib/
#1  0x0081e825 in raise () from /lib/tls/
#2  0x00820289 in abort () from /lib/tls/
#3  0x007cebdb in __gnu_cxx::__verbose_terminate_handler () from /usr/lib/
#4  0x007cc8f1 in __cxa_call_unexpected () from /usr/lib/
#5  0x007cc926 in std::terminate () from /usr/lib/
#6  0x007cca6f in __cxa_throw () from /usr/lib/
#7  0x080c6f42 in CtableLock::lock (this=0xb7a51e9c) at
#8  0x080ace20 in CportTable::checkForTimeout (this=0xb7a4e008) at
#9  0x080ab675 in CTimeoutThread::thread (this=0x814244c) at
#10 0x080ebb7b in CcmThread_callThread (t=0x814244c) at
#11 0x00b5f3cc in start_thread () from /lib/tls/
#12 0x008c2f0e in clone () from /lib/tls/

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