Guest

Preview Tool

Cisco Bug: CSCul36157 - NCS : Controller HA issue

Last Modified

Jul 02, 2014

Products (1)

  • Cisco Prime Infrastructure

Known Affected Releases

1.4(0.45)

Description (partial)

Symptom:
Not able to enable redudancy of the Controller from NCS

Conditions:
The issue that I had with HA of controller are 

1.I already had the primary controller in controller list in NCS
2.Disabled the redundancy by going to Configure-->Controller-->Redudancy
3.When disabled both the controllers got restarted and unpaired
4. I went to secondary controller and configured ip address so that It can act on its own
5.When tried to enable Redundancy through NCS on Primary controller,The primary controller is not restarting and not trying to pair(I also restarted secondary by going to the console) but when I tried to enable SSO from Controller the controller get restarted 

The second issue that I have is 
After Unpairng controllers I added secondary controller to NCS (as the secondary controller is acting as a seperate controller) 
Although It got added I am not able to see the controller in the controller list 
So I tried one more time the error message that I got "Controller is already in domain " but I am not able to see the controller
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.