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Cisco Bug: CSCul35878 - Jabber Idle Presence not being preserved during multiple logins

Last Modified

May 04, 2016

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

9.2(6)

Description (partial)

Symptom:
There is an issue with multiple clients and what the expected behavior of it is.  Below is their specific scenario:

1)	User logs into PC1 and hits his idle timer.  Status is Away
2)	User logs into PC2 and manually updates status to Available.
3)	User eventually logs out of PC2 when status is still avaialble.
4)	PC1 remains with status available indefinitely until some other user intervention.

The customer is hoping for PC1 to return back to its original idle / Away status.  Or at least re-trigger an idle status when the users log out of the second client.

Conditions:
Multiple clients connected with the same user.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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