Preview Tool

Cisco Bug: CSCul35445 - X8.1 XCP not working with Advanced Networking option key but using only

Last Modified

Apr 29, 2019

Products (1)

  • Cisco TelePresence Video Communication Server (VCS)

Known Affected Releases

X8.0 X8.1

Description (partial)

=== Problem Description 
There is a problem with XCP code for a static NAT configuration on a VCS-E
where only 1 NIC is used.
Static NAT is enabled by adding a multiple interface option key, which in turn
enables a second LAN in database.
As second LAN is marked as enabled, XCP logic will use this second LAN for
internal address (port 7400). 
A good  portion of the Customer base are using the "Advanced Networking" key
only for static NAT and they do not use the second NIC.

=== COnditions
Advanced netwroking license
only 1 NIC used

collab edge login does not work

jabber client attempting to login from outside the network using collab edge and VCSE has dual nic option installed and is only using one of the nics
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.