Cisco Bug: CSCul35028 - EC nbiAgent reports ping failure for Netcrypt eventhough it is reachable
Jun 22, 2020
- Headend System Releases
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Symptom: EC nbiAgent reports ping failure for Netcrypt eventhough it is reachable Conditions: EC nbiAgent reports ping failure for Netcrypt eventhough it is reachable. The Netcrypt iis reachable from DNCS. But nbiAgent is reporting ping failure for it. Steps: ----------- 1. Keep on monitoring the reachablity for ted (ping -s <netcrypt IP>) 2. Restart nbiAgent and monitor logs related to ping (qtail nbiAgent | grep -i Ping) Actual: -------------- 1. Ping failure observed in log. bash-3.2$ cat /dvs/dncs/tmp/nbiAgent.00* | grep -i 'Ping failed to device DNCS' | grep -i 'netcrypt' 11/12/2013 01:37:27.094|19170/1|DEBUG|libnbi:NbiAlarm.C(439)|Adding variable additionalText, val=Ping failed to device DNCS.Hockey_Netcrypt1 at IP 172.16.4.100 2. Able to see ping failure trap at ECS. Expected: ----------------- When Netcrypt is reachable the ping failure report should not occur at nbiAgent.
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