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Cisco Bug: CSCul34431 - Netcrypt Unicast session is showing black screen pkeManager is stopped

Last Modified

Jun 22, 2020

Products (1)

  • Headend System Releases

Known Affected Releases

dncs-6.0.0.20

Description (partial)

Symptom:
Netcrypt Unicast session is showing black screen if pkeManager is stopped

Conditions:
1. Create a modeling in EC (MPEGSOURCE-->GBE-->Netcrypt-->GBE-->GQAM)
    2. Create a unicast MPTS on DCM with Netcrypt GIGE as the unicast IP
    3. Create a broadcast session using the above created MPEG source and that will make the data to flow through netcrypt and GQAM
    4. Once the session is up and video is showing properly in box, stop the pkeManager process via WUI/dncsControl
    5. Wait for few minutes and tune to different channel and come back to this channel and check video is showing properly
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