Cisco Bug: CSCul30307 - Upgrade on subscriber fails

Last Modified

Nov 14, 2013

Products (2)

Cisco Unified Communications Manager IM & Presence Service
Cisco Unified Communications Manager IM and Presence Service Version 10.0

Known Affected Releases

10.0(1)

Description (partial)

Symptom:
Upgrade fails on subscriber, message stating that it's not a valid upgrade file.

Conditions:
Use PCD, SFTP or mount ISO in VMWARE. Active version is 10.0.1.10000-5.

View Bug Details in Bug Search Tool Login Required

Why Is Login Required?

Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

Full Description (including symptoms, conditions and workarounds)
Status
Severity
Known Fixed Releases
Related Community Discussions
Number of Related Support Cases

Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.

Learn More About Cisco Service Contracts