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Cisco Bug: CSCul29387 - EC Alarms: Session recovery fail alarm sent with DRM String in Source IP

Last Modified

Jun 22, 2020

Products (1)

  • Headend System Releases

Known Affected Releases

dncs-6.0.0.20

Description (partial)

Symptom:
EC Alarms: Session recovery fail alarm sent with DRM String in Source IP

Conditions:
EC Alarms: Session recovery fail alarm sent with DRM String in Source IP

While bouncing EC, observed few session recovery failed alarms. It has the source IP address as '10.78.203.110Drm'. It should be 10.78.203.110 - EC IP address alone. If it has DRM string appending it will look odd in ECS alarms UI. Also alarms UI has option for ping and traceroute. If we select these alarms there wont be any results for ping / traceroute.

Attached screen shot of ECS Alarms UI, nbiAgent log and SnmpTrapHandler log.

Steps:
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1. Bounce a HE with more sessions.
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