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Cisco Bug: CSCul28749 - can't place 2nd call if first call goes to vm and hangup

Last Modified

Dec 11, 2013

Products (1)

  • Cisco Unified Mobile Communicator

Known Affected Releases

9.1(5)

Description (partial)

Symptom:
can't place second call if first call is redirect to callee's voice message box and hangup

Conditions:
Jabber B has voice message box configured
1. A place a VoIP call to B, B decline it, then call redirects to B's voice message system
2. A end the call without leaving a voice message to B
3. A place a VoIP call to B again
Result 1: dialing screen on A's side disappears automatically, call is not dialed out.

- A keeps trying to place VoIP call to B, and B decline it, will see result 2
Result2: A's call redirect to B's voice message system.
A end call, then the in-call screen disappears, but green icon (on-call status) is still in status bar.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
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