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Cisco Bug: CSCul28047 - DRS guides should state that DNS and Domain name should be configured.

Last Modified

Feb 20, 2018

Products (8)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Intercompany Media Engine
  • Cisco Business Edition 5000 Version 8.6
  • Cisco Business Edition 3000 Version 8.6
  • Cisco Business Edition 6000 Version 8.6
  • Cisco Unified Communications Manager Version 8.6
  • Cisco Unity Connection Version 8.6
  • Cisco Unified Communications Manager Session Management Edition

Known Affected Releases

8.6(2)

Description (partial)

Symptom:
DRS guide should state that DNS and Domain name must be configured before performing a restore.

The 9.x guide only mentions DNS.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/drs/9_1_1/CUCM_BK_D9A29FAD_00_disaster-recovery-system-cucm-91.pdf

The 8.x guide doesn't mention either.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/drs/8_6_1/drsag861.html

This is needed since the identity on the certs should match with how the system is configured.  If the restore contains a cert with the FQDN, then the domain name should be configured on the server the backup is being restored to.

Both docs should say something like the following:

Before you restore Cisco Unified Communications Manager, ensure that the hostname, IP address, DNS configuration, domain name, version, and deployment type of the restore matches the hostname, IP address, DNS configuration, domain name, version, and deployment type of the backup file that you want to restore.

Conditions:
N/A
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