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Cisco Bug: CSCul27793 - "Unknown Error" when restarting the XCP Router service

Last Modified

Nov 14, 2015

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Communications Manager IM and Presence Service Version 10.0

Known Affected Releases

10.0(1)

Description (partial)

Symptom:
"Unknown Error" shown when restarting the XCP Router service

Conditions:
This issue is intermittent and has has no functional affect on the service restart.

The following error is shown when restarting the Cisco XCP Router service from the Serviceability web pages:

"Connection to the Server cannot be established (Unknown Error)"
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
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