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Cisco Bug: CSCul27512 - Name and photo not displayed in DP mode when place call from phone

Last Modified

Mar 18, 2014

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

9.6(0)

Description (partial)

Jabber 9.6 not yet released

Symptom:
Name and photo not displayed in DP mode when place call from phone

Conditions:
Steps to reproduce:
1. Switch into deskphone mode on Jabber
2. Pick up the receiver and dial the number for UserB

Expected result:
Tab on integrated session window displays UserB's name and the call window displays UserB's photo avatar

Actual result:
Tab on integrated session window displays no name and the default blank avatar is displayed in the call window

Note: if the call is placed using Jabber instead of the phone, name and photo are displayed correctly
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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