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Cisco Bug: CSCul27491 - Duplicate chat windows

Last Modified

Feb 12, 2018

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

9.6(0)

Description (partial)

Symptom:
Duplicate chat window for user not in contact list. 
After sending an instant message to a user not in contact list, reply comes in different window

Conditions:
The issue occurs when jid for user contains both upper and lower cases. Search for such users is case insesitive.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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