Cisco Bug: CSCul27048 - InitialPhoneSelection set to deskphone on device.cnf.xml is not honoured
Last Modified
Feb 13, 2018
Products (1)
- Cisco Jabber for Windows
Known Affected Releases
9.6(0)
Description (partial)
Symptom: Steps: 1. Uploaded jabber-config-deskphone.xml with <Policies> <InitialPhoneSelection>deskphone</InitialPhoneSelection> </Policies> 2.On device.cnf.xml on CUCM in Cisco Support Field set configurationfile=jabber-config-deskphone.xml 3. Deleted local cache 4. Launch Jabber and sign in Expected: Jabber is in deskphone mode Actual: Jabber still is in softphone mode NOTE: Same is happening when do re-launch Conditions: Jabber with InitialPhoneSelection set for deskphone in a custom configuration file.
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