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Cisco Bug: CSCul26296 - EC QAM WUI:' Unable to load QAM data' shown while launching QAM list WUI

Last Modified

Jun 22, 2020

Products (1)

  • Headend System Releases

Known Affected Releases

dncs-6.0.0.20

Description (partial)

Symptom:
EC QAM WUI:' Unable to load QAM data' shown while launching QAM list WUI

Conditions:
EC QAM WUI:' Unable to load QAM data' shown while launching QAM list WUI if navigate to Trap forward configuration WUI and set the filter as 'Trap Name'

Steps:
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1. Navigate to EC -> Utilities -> Trap forward configuration.
2. Set the Filter 'By Field' as 'Trap Name' and Enter the By Value as 'dncsSnmpAgent'. Click show.
3. Now Navigate to EC -> N/W Element Provisioning -> QAM

Actual:
----------
'Unable to load QAM data' is shown as toaster message.

Expected:
----------------
'Unable to load QAM data' toaster should not be shown since all processes and db are up and running.
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