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Cisco Bug: CSCul25580 - CSC: Unable to update pattern. Error states "You must manually copy"

Last Modified

Nov 09, 2016

Products (1)

  • Cisco ASA 5500-X Series Firewalls

Known Affected Releases

6.6(1125.0)

Description (partial)

Symptom:
The Trend Micro Content Scanning and Security Security Services Module may attempt to update part of its pattern files and send the administrator an error email indicating:

Anti-spam pattern <####> was successfully downloaded and installed.
Unable to copy file . You must manually copy file /opt/trend/isvw/temp/AU/piranhacache/* to path /opt/trend/isvw/lib/mail/cache.

Further investigation shows that the patterns appear to be copied correctly and no action is required on the users part.

Conditions:
This occurs when there is less than 32 MB free in one of the folders of the CSC Filesystem.
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Bug Details Include

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  • Status
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