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Cisco Bug: CSCul25580 - CSC: Unable to update pattern. Error states "You must manually copy"

Last Modified

Nov 09, 2016

Products (1)

  • Cisco ASA 5500-X Series Firewalls

Known Affected Releases


Description (partial)

The Trend Micro Content Scanning and Security Security Services Module may attempt to update part of its pattern files and send the administrator an error email indicating:

Anti-spam pattern <####> was successfully downloaded and installed.
Unable to copy file . You must manually copy file /opt/trend/isvw/temp/AU/piranhacache/* to path /opt/trend/isvw/lib/mail/cache.

Further investigation shows that the patterns appear to be copied correctly and no action is required on the users part.

This occurs when there is less than 32 MB free in one of the folders of the CSC Filesystem.
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