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Cisco Bug: CSCul25056 - RU hangs during database install going to IM&P 10.0 from pre-10.0

Last Modified

Jul 04, 2017

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Communications Manager IM and Presence Service Version 10.0

Known Affected Releases

10.0(1)

Description (partial)

Symptom:
Refresh-Upgrade to 10.0 IM&P from pre-10.0 version hangs during database install component after reboot to continue installation.  The vCenter shows high CPU usage alarms.  Reboot does not cause start of working partition.  Examining the file system shows no errors or crashes but just hang during ids_install.

Conditions:
Refresh-Upgrade to IM&P 10.0 from pre-10.0

Related Community Discussions

Unable to upgrade CUP 8.6(4) to 11.5(1)SU3
Hi All,   im unable to upgrade CUP server from 8.6.4.10000-28 to 11.5.1.13900-57 using Unified CM OS Admin method. it says "Error encountered: Version mismatch. Please switch versions on the publisher and try again".   when im read compatibility matrix for upgrade from 8.6(4) to 11.5(x), supported method that can be use PCD Migration or PCD Upgrade (Direct Refresh), but i didn't have the image. then im trying to upgrade from 8.6 (4) to 10.5 (x) and then go to 11.5 (1) SU3. but I get an error when ...
Latest activity: May 08, 2018
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