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Cisco Bug: CSCul24822 - Agt Explorer:Add User, allow tildes, special chars for user name

Last Modified

Feb 07, 2019

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

8.5(4) 9.0(1) 9.0(2) 9.0(3) 9.0(4)

Description (partial)

Symptom:
Agent Explorer, Add User
Attempt to add a User Name which has tildes, accentures, hyphens,  special characters (French, Spanish, etc)  results in an error message  "Attempts to login using those names fail: Incorrect Data: only period, underscore and alphanumeric are accepted"

Conditions:
ICM 8.5+, 9.0+, 9.1+
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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