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Cisco Bug: CSCul24739 - The call drops when another call is assigned to the agent after RNA

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases

7.0(2)

Description (partial)

Symptom:
The call drops.

Conditions:
When the affected call goes back to queue by RNA and another call is assigned to the agent.
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Bug Details Include

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  • Status
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