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Cisco Bug: CSCul24680 - Show contact info in recents after call even no longer in contact list

Last Modified

May 04, 2016

Products (1)

  • Cisco Jabber for iPhone

Known Affected Releases

9.6(0)

Description (partial)

Symptom:
Jabber always displays a deleted contact in recents after call even the contact is no longer in native contact list

Conditions:
Steps:
1- Sign in WebEx, UCM account
2- Make out a call to a native phone contact with avatar and name 
3- Open recents view -> display correct name and avatar for the native phone contact -> clear call histories 
4- Go to native contact list -> delete this contact 
5- Open Jabber dialpad -> enter the deleted contact's phone number and dial -> hang up
6- Check recents view -> the deleted contact info is still showed in recents view 
7- Sign out and sign in -> open dialpad -> enter the deleted contact's phone number and dial -> hang up

Results:
- Display the deleted contact's name and avatar in recents
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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