Guest

Preview Tool

Cisco Bug: CSCul24084 - Contact shows Offline in UDS Directory search results

Last Modified

Apr 30, 2014

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

9.2(6) 9.6(0)

Description (partial)

Symptom:
When searching for contacts in Jabber for Windows (UDS mode), the contacts returned in the search result may show as offline for their presence status. The presence status however does reflect correctly once the contact is added to the contact list.

Conditions:
UDS is used for contact searches.
UserID of the contact in CUCM contains upper-case characters.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.