Cisco Bug: CSCul23103 - SNR Errors in Self-care Should Include Details From Transaction Log
May 04, 2016
- Cisco Hosted Collaboration Solution (HCS)
Known Affected Releases
Symptom: Attempting to add a remote destination via Single Number Reach -> Add in CUCDM self-care, the following error is seen: "Failed to add Single Number Reach settings" The error should display the same information as the transaction log, such as: "Remote destination name [name] or remote destination number [number] already exists." This will aid the end user in correcting the problem without intervention from support staff. Conditions: The error can mean several things, but this enhancement request is interested in the case where the error is received because the configured remote destination name is identical to a remote destination name already configured by another user on the system.
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