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Cisco Bug: CSCul23049 - Fan failure and DC power alarms not raised on ASR 9000v

Last Modified

Feb 16, 2018

Products (6)

  • Cisco ASR 9000 Series Aggregation Services Routers
  • Cisco IOS XR Software
  • Cisco ASR 9922 Router
  • Cisco ASR 9010 Router
  • Cisco ASR 9006 Router
  • Cisco ASR 9001 Router

Known Affected Releases

4.3(1) 5.1(1)

Description (partial)

Symptom:
Scenario: We simulated a single fan failure on 9000v fan tray, but we did not receive any traps or syslog on the host shelf.

Customer's ask:

1. To get a syslog and a trap even with a single fan failure. 
2.  Host shows fan1,2,3,4 speed as 960rpm even though only a single fan failed.

Conditions:
Fail a single fan on the 9000v shelf's fan tray by disconnecting the pin.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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