Guest

Preview Tool

Cisco Bug: CSCul22682 - Keep show connecting to VM server when press "Reconnect" in VM setting

Last Modified

May 31, 2014

Products (1)

  • Cisco Jabber for iPhone

Known Affected Releases

9.6(0)

Description (partial)

Symptom:
Keep show connecting to VM server when press "Reconnect" in Voicemail setting.

Conditions:
Testbed:
CUP+CUCM+VM

Step to reproduce:
1. Login VM and decline the VM server certificate, VM service will provision failed
2. In VM setting, press "Reconnect" link

Expect result:
Show reconnect failed due to invalid certification.

Actual result:
Keep display "Connecting to Voicemail server..." and not stop.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.