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Cisco Bug: CSCul20246 - 8945 phone lost configuration after upgrade to 9.3.4.17

Last Modified

Feb 27, 2018

Products (9)

  • Cisco IP Phone 8800 Series
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 6941
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 8961
  • Cisco Unified IP Phone 8941
  • Cisco Unified IP Phone 9971
  • Cisco Unified IP Phone 8945
  • Cisco Unified IP Phone 6921

Known Affected Releases

9.3(4)

Description (partial)

Symptom:
8945 phones configured with AnyConnect VPN and upgraded to phone firmware 9.3.4.17, lose configuration and not able to register to CUCM.

Conditions:
8945 phones configured with AnyConnect VPN and upgraded to 9.3.4.17 phone firmware.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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