Preview Tool

Cisco Bug: CSCul19780 - Backup of D9036 (N:M) fails when multiple VSM devices share EM IP

Last Modified

Jun 16, 2020

Products (1)

  • ROSA Network and Video Service Management

Known Affected Releases

Description (partial)

Initiating a backup (maintenance or failure backup) of a D9036 in an N:M redundancy group on VSM fails.

Create an N:M D9036 redundancy group on VSM.
Create a lineup and lineup configuration that uses at least 1 of the D9036 encoders from this group in a statmux setup.
Make sure the VSM topology also contains a Redus MKII device that shares the same IP address as the ROSA EM which is used in the N:M D9036 redundancy group.
Initiating a backup (maintenance or failure backup) of the D9036 which is used in the lineup configuration
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.