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Cisco Bug: CSCul19530 - critical failure in service ips_oct_mgr

Last Modified

Feb 08, 2017

Products (1)

  • Cisco MDS 9000 Series Multilayer Switches

Known Affected Releases

5.2(8c)

Description (partial)

Symptom:
SSN module reports a critical failure in service ips_oct_mgr when 5.2.8c image is loaded on MDS9509 .  It powers itself down after few attempts.

Conditions:
sh mod
Mod  Ports  Module-Type                         Model              Status
---  -----  ----------------------------------- ------------------ ----------
1    22     4x1GE IPS, 18x1/2/4Gbps FC Module   DS-X9304-18K9      ok
2    22     4x1GE IPS, 18x1/2/4Gbps FC Module   DS-X9304-18K9      ok
3    0      16x1GE, Storage Services Node                          powered-dn
4    22     4x1GE IPS, 18x1/2/4Gbps FC Module   DS-X9304-18K9      ok
5    0      Supervisor/Fabric-2                 DS-X9530-SF2-K9    active *
7    22     4x1GE IPS, 18x1/2/4Gbps FC Module   DS-X9304-18K9      ok
9    16     16x1GE, Storage Services Node       DS-X9316-SSNK9     ok
 
Mod  Power-Status  Reason
---  ------------  ---------------------------
3    powered-dn     failure(powered-down) since maximum number of bringups were exceeded
  
from the logs:
  %PLATFORM-2-MOD_DETECT: Module 3 detected (Serial number JAE14063LOU) Module-Type 16x1GE, Storage Services Node Model DS-X9316-SSNK9
  %PLATFORM-2-MOD_PWRUP: Module 3 powered up (Serial number JAE14063LOU)
  %MODULE-2-MOD_MAJORSWFAIL: Module 3 (serial: JAE14063LOU) reported a critical failure in service ips_oct_mgr
  %MODULE-2-MOD_FAIL: Initialization of module 3 (serial: JAE14063LOU) failed
  last message repeated 1 time
  %PLATFORM-2-MOD_PWRDN: Module 3 powered down (Serial number JAE14063LOU)
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